Returns and Exchanges
We want you to be happy with the products you purchase from us. Therefore, if you are not completely satisfied with an item, simply return the item for refund or exchange within 30 days. The item must be in new resalable condition, in its original packaging and is returned to Landmark USA by Return Merchandise Authorization (RMA).
A 25% restocking charge applies to items returned 31-90 days from the invoice date. No returns accepted after 90 days (Shop-trial items not applicable).
Please note due to their nature customized items are nonreturnable unless it is our error.
Before returning an item please call Landmark USA Toll Free at 888.533.5687 to discuss your situation, obtain an RMA code and instructions on returning the item.
All returns must include an RMA code.
| Contact us via E-mail|
Send an e-mail to firstname.lastname@example.org. Every effort will be made to respond within 1 working day.
Contact us via phone
| Tel|| 1.608.579.1557|
|TOLL-FREE || 888.533.5687 (888.533.LMUS)|
Hours of operation
Monday through Friday, 8:30 am to 4:30 pm Central Time
PO Box 8398
Madison WI 53708